Customer Satisfaction Survey

How Can We Improve?

Your feedback matters. As your local health department, we strive to provide excellent customer service—meaning every interaction you have with us is respectful, timely, helpful, and responsive to your needs. High-quality customer service is essential because it builds trust, strengthens our connection with the community, and ensures that everyone can access the services and support they deserve. By completing our Customer Service Satisfaction Survey, you help us understand what we are doing well and where we can improve. Your input directly supports our mission to protect, promote, and improve the health, safety, and environment of Charles County residents. Please take a few minutes to share your experience so we can better serve you and our community.